Our kayaks are made from superb materials and adhere to high quality standards. With proper care, our products will provide you long reliable use; however, wear and tear precipitates the eventuality of needing replacement parts, technical assistance or product / service information. In this event please contact Customer Service with the product’s nomenclature, serial number, and date of purchase.
The present warranty is only valid if the original buyer registered the warranty within the thirty (30) calendar day period immediately following the date of purchase. Registration can be done either electronically via our website or by completing and returning the registration card found in your owner’s manual. Our warranty is valid only if the product is used for its intended purposes and for which it was designed.
Hull and deck warranty:
The hull and deck, of the Kyaks Kayaks, are only warranted against defects in workmanship and/or materials for a period of three (3) years from the date of purchase. This warranty is extended to the original owner only and is not transferable.
Parts and accessories warranty:
Parts and accessories are warranted for a period of one (1) year from the date of purchase against defects in workmanship and/or materials.
This warranty does not cover:
Products used for rental or other commercial use.
Products that have been damaged by negligence, misuse or accident, or wear due to owner’s failure to provide reasonable and necessary maintenance.
Products which have been modified or repaired by unauthorized persons. Change in appearance of products due to wear, exposure or any other environmental condition.
Normal wear and tear due to the normal use of the product.
During the warranty period Kyaks is obliged only to repair or replace, at its discretion, the above-mentioned parts, at either its manufacturing plant, or at an authorized dealer store or service center, as decided by Kyaks.
Transportation costs to and from the appointed place of repair or replacement are at the expense of the consumer. Kyaks is not responsible 1) for any damages incurred in transport 2) for storing or transportation fees 3) nor for inconvenience or loss of time or money while repairs are being made.
Any return and/or repair of products must be accompanied by a Kyaks authorization number, obtained through your dealer, which can only be issued by calling Kyaks Customer Service between 9 AM and 4 PM Eastern Standard Time Monday-Friday (except Holidays). The return of any Kyaks product will not be accepted without this authorization number.
This is the sole and exclusive warranty by Kyaks in connection with its previously-mentioned products. Kyaks makes no warranties or representations, expressed or implied (including warranties of merchantability and of fitness for a particular purpose) in such connection except as specifically set in this warranty.
All incidental and/or consequential damages are excluded from this warranty. Stated warranties are pro-rated and limited to the life of this warranty. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you special legal rights, and you may also have other legal rights which may vary from state to state.
If you are not satisfied with your purchase for any reason, you may return items for a full refund within 14 days of your receipt date subject to the conditions as follows:
Return Condition:
Returned merchandise must be in original unused condition. Contact us at customercare@kyaks.life to receive your Return Merchandise Authorization (RMA) number which must be prominently displayed on the outside of your product. You will be subject to return shipping costs and may incur restocking fees.
Kyaks.Life Privacy Policy
Type of website: Ecommerce
Effective date: 6th day of August, 2024
Kayaks.life (the “Site”) is owned and operated by Kyaks and its employees. Kayaks can be contacted at:
(321) 378-2550
Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:
This Privacy Policy applies in addition to the terms and conditions of our Site.
Consent
By using our Site users agree that they consent to:
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
This data may be collected using the following methods:
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
The data we collect when the user performs certain functions may be used for the following purposes:
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose that data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all our data on servers in secure facilities. All data is only accessible to our employees which are bound by strict confidentiality agreements.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with their personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here.
Cookie Policy
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
If you have any questions, concerns or complaints, you can contact our privacy officer, Jason Kowalski, at:
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